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Obama’s online campaign strategy

February 19, 2009 | Written by admin

A number of my colleagues and I went to an lecture from Thomas Gensemer, part of the online team behind Barack Obama’s grassroots and fundraising success. Arguably, Obama’s online campaign will become the ultimate case study of the benefits of online campaigning and Gensemer was a significant contributor to this success.

What was personally interesting was that the basis of the Obama strategy lay in the importance of constant personal contact and simplicity. Gensemer made the very valid point that regular email newsletters, no matter the quality, are rarely consistently read by the majority of recipients. There were 7000+ messages sent out to Obama supporters over the course of the campaign and all averaged less than 300 words, all with the aim of getting “feet on the ground”.

The ultimate objective of the online campaigning was to create local, on-the-ground activism, so each request was aimed at getting the recipients to do something, whether that is volunteering at the local campaign office, knock on doors, leaflet or donate money. Hence, the huge amounts of funds raised and the huge number of volunteers and local organisers.

The individual touch was also vitally important and this was achieved through personalised replies. If a volunteer replied to one of the mail-outs, Gensemer said that their aim was to get a personalised reply back within 3-4 days.

It was a fascinating insight into online political campaigning, but the beauty of its simplicity means that aspects of the strategy could potentially be transferable to a good deal of what we do as public affairs and public relations professionals.

Much of our work is issue related, or can at least be linked or incorporated into issues. Therefore aspects of the Obama online campaigning strategy could be transferred across the areas of politics, global advocacy, patient group outreach, product promotion and the list goes on.

Therefore online campaigning and interaction is a fantastic tool and if done properly, can be extraordinarily powerful and transferable to a number of sectors. It is certainly something we, as communications specialists should all be getting a handle on.

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